Privacy Policy
1. Who We Are
Healing Vibrations
Leeds, United Kingdom
Email: miriam@healing-vibrations.co.uk
Website: healing-vibrations.co.uk
We provide holistic healing services including Reiki and Spinal Energetics.
Under UK GDPR, we act as the Data Controller for your personal information.
2. What Information We Collect
Information you provide directly
Your name
Email address
Phone number
Any information you share when booking a session, contacting us and completing a pre treatment questionnaire.
Health‑related information you choose to disclose (optional and always treated with extra care)
Information collected automatically
When you visit our website, basic technical data may be collected, such as:
IP address
Browser type
Pages visited
Cookies (see section below)
This helps us understand how the site is used and improve your experience.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Manage bookings and appointments
Provide healing services
Send confirmations or essential updates
Improve our website and services
Maintain records as required for insurance and professional standards such as the Complementary & Natural Healthcare Council (CNHC) and Reiki Federation UK.
We only use your information when we have a lawful basis to do so, such as:
Your consent
To fulfil a contract (e.g., booking a session)
Legitimate interests including recognised legitimate interests under the Data Protection Act 2025 e.g., administration and communication
Legal obligations (e.g., insurance requirements)
4. Sensitive Information
If you share health‑related information, it is always:
Voluntary
Treated as confidential
Stored securely
Used only to support your healing session
You can ask for this information to be deleted at any time.
5. How We Store and Protect Your Data
We take your privacy seriously. Your information is stored securely and only kept for as long as necessary for the purposes described in this policy.
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
6. Sharing Your Information
We do not sell or share your personal data with third parties for marketing.
We may share information only when necessary:
With service providers who help run the website or booking system
When required by law or to protect our legal rights
All third‑party providers are required to keep your data secure.
7. Cookies
Our website may use cookies to:
This site uses essential cookies to function securely. No tracking or marketing cookies are used.
Improve site performance
Understand how visitors use the site
Enhance your browsing experience
You can adjust your browser settings to refuse cookies if you prefer.
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Withdraw consent
Restrict or object to processing
Request a copy of your data
To exercise any of these rights, contact us at: miriam@healing-vibrations.co.uk
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
10. Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on this page.
11. Automated Decision Making
Healing Vibrations does not use automated decision‑making or profiling.
12. Recognised Legitimate Interests
We rely on recognised legitimate interests for basic administration, communication, and website functionality, as permitted under the Data Protection Act 2025.
13. Data‑Protection Complaints Procedure
If you have any concerns about how your personal data has been handled, you can contact me at miriam@healing-vibrations.co.uk. I will acknowledge your message and respond by email. If you are not satisfied with my response, you have the right to raise your concern with the Information Commissioner’s Office (ICO) at ico.org.uk.
1. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Healing Vibrations
Email: miriam@healing-vibrations.co.uk
Website: healing-vibrations.co.uk